These Terms & Conditions apply to purchases made from Blossom & Berry Training Limited.

Before completing a course purchase, customers will be provided with access to the applicable Terms & Conditions on the checkout page and will be asked to confirm their acceptance.

The Terms & Conditions applicable to a customer's purchase will be those presented and accepted at the time of enrolment, subject to applicable law.

We may make changes to these Terms & Conditions from time to time. Changes will apply to future purchases. Where a change is intended to apply to an existing customer or enrolment, we will notify the customer and obtain any agreement required by law.

Parties

Blossom & Berry Training Limited is the trading name of the business located at 17 Spindrift Way, Essex, CO7 9GW.  Any notice or communication to Blossom & Berry should be sent by email to; gayle@blossomandberry.com.

Instalments and Payment Plans

Payment obligations

Where a customer purchases a course or programme using an instalment plan, the instalments are payments towards the total agreed course price. Unless expressly stated otherwise at the point of purchase, the instalments do not purchase separate periods of access.

The customer is responsible for paying the full agreed course price in accordance with the payment plan selected at enrolment.

The total course price, number of instalments, amount of each instalment and payment dates will be made clear to the customer before purchase.

Missed or late payments

If an instalment is missed, declined or remains unpaid, we will contact the customer in writing to explain the missed payment and the amount outstanding.

We will normally allow at least 14 days from the date of our notice for the customer to pay the arrears or contact us to discuss a reasonable payment arrangement.

We will consider requests for payment arrangements fairly and in light of the circumstances.

Suspension of course access

If the payment default remains unresolved after the notice period, we may temporarily suspend access to the specific course or programme for which payment is overdue, where this is permitted by the applicable contract and law.

Any suspension will be proportionate to the payment default and the services or materials affected.

Suspension may include pausing access to course materials, tuition, marking, feedback, mentoring, live sessions and certification processes associated with the affected course.

We will not automatically suspend access to a fully paid course solely because a customer has outstanding payments on a separate course enrolment.

Multiple course enrolments

Where a customer has enrolled in multiple courses or programmes, payment obligations will normally be considered separately for each enrolment.

Where there are outstanding payments on more than one enrolment, we may consider suspending access to the affected courses, subject to the applicable terms and our obligation to act fairly and proportionately.

Restoration of access

Access to a suspended course may be restored when the outstanding arrears have been paid or when a payment arrangement has been agreed and is being maintained.

If an agreed payment arrangement is not maintained, we may issue a further written notice before suspending access again.

Outstanding balances and cancellation

Suspension of access does not automatically cancel the customer's payment obligations under the agreed payment plan.

Where a course enrolment is cancelled or terminated, any outstanding balance, sums retained or amount claimed will be assessed in accordance with the contract, applicable law and the circumstances of the customer.

We will not automatically forfeit all sums previously paid solely because a customer has defaulted on an instalment plan.

Nothing in these terms limits a customer's statutory rights.

Certificates

Certificates will be issued where the customer has satisfied the applicable course completion and assessment requirements.

Where fees remain outstanding in relation to a course, we may defer issuing a certificate for that course, where this is permitted by the applicable contract and law. We will not withdraw a certificate already issued without a lawful and appropriate basis.

Community access

Where a customer has overdue payments, we may temporarily suspend access to course-related community spaces or support associated with the affected enrolment, where this is proportionate and permitted by the applicable terms.

Debt recovery

Where payment remains overdue after reasonable attempts to resolve the matter, we may take proportionate steps to recover sums lawfully due, including referring the matter to a debt recovery provider or pursuing a legal claim.

Any additional charges will only be applied where they are contractually agreed, lawful and proportionate.

Disputes

If a customer disputes an outstanding balance or suspension of access, they may contact us in writing. We will review the account and provide an explanation of our decision.

We will seek to resolve disputes fairly and amicably. Customers retain their statutory rights, including the right to seek independent advice or pursue legal proceedings where appropriate.

Returns, Refunds,Cancellations & Changes For Online Courses/Digital Products

Online courses and products

Our online courses and digital products may provide immediate access to digital content and educational services following purchase.

Before purchasing, customers should review the course description, content, requirements, price and any applicable payment plan information.

Customers have the cancellation and other statutory rights applicable to their purchase under UK consumer law.

Where a customer requests immediate access to digital content during the statutory cancellation period, we will obtain the required consent and acknowledgement in accordance with applicable law. Where the law permits the cancellation right to be lost following immediate supply of digital content, we will explain this clearly before purchase and obtain the necessary confirmation.

Where a purchase includes educational services, tuition, mentoring or live support, the customer's cancellation rights in relation to those services will be dealt with in accordance with applicable law.

Any refund, cancellation or remedy will be assessed in accordance with the applicable contract and statutory rights.

Nothing in these terms excludes or restricts rights that cannot lawfully be excluded.

Refunds, Cancellations & Requirements For In-Person Training

Course cancellation by the student

If you cancel prior to 12 weeks before the start of the course, we will refund the full course price minus the non-refundable deposit.

If you cancel your place less than 6 weeks before the first day of the course, Blossom & Berry is unable to offer you a refund. We will endeavour to offer the course place to another student; to the extent that this is possible, we will seek to refund some or all of the remaining balance.

If you need to leave the course for any reason once the course has started, we are unable to offer you a refund or defer your course place.

If you are on a monthly payment plan, all instalments will need to be settled before the course starts.

If you cannot attend a day of the course, then the additional time can be caught up via our online course or in additional training, which is payable by you for the instructor’s time and expenses.

Course cancellation by Blossom & Berry

In the unlikely event of extenuating circumstances, Blossom & Berry reserves the right to cancel the course at any time. If the course is cancelled prior to the course starting, the course may be rescheduled and if students cannot attend the new course, then 100% refunds will be made. If the course is cancelled partway through the course, Blossom & Berry will rearrange the remaining modules of the course.

EQUIPMENT FOR THE TRAINING

For the in-person training course, you must bring;

A yoga mat
A baby demonstration doll
A notebook and pen
Three yoga blocks

LUNCH

Tea and coffee are provided but please bring your own lunch. Please inform us of any allergies in advance.

PRE-READING LITERATURE

You will receive a pre-reading list prior to the start of the course; books must be purchased by the students and aren’t included in the course cost.

VENUES

Blossom & Berry chose venues for training which support informal group learning. If a training venue is unsuitable, Blossom & Berry reserve the right to switch the venue to another one in close proximity. Students must be respectful of training venues and are responsible for any damage or breakages in the property.

BOOKING FORM

Students must return their booking form before they attend their training course so that we can make provision for students before they arrive on the course. It is students’ responsibility to let Blossom & Berry know of any additional needs, special requirements or allergies/health conditions before they arrive on the course.

PHOTOGRAPHY

We reserve the right to photograph or film during the programme and to use these images for our website and marketing purposes.

COMPLAINTS

If you have any complaints regarding our in-person training, please raise them with the instructor at the course and we will try and remedy them as much as we can and provide you with what you need. It is difficult to remedy issues regarding the in-person training after the event so we ask you to act whilst on the course. Any complaints after the course can be emailed to admin@blossomandberry.com

Offers

From time to time, you may receive offers relating to our courses. once enrolled on a course and payment for the course has commenced, you are not able to access any other discount code or special offer on the course you are enrolled on and have paid for.

You cannot use two separate codes or offers on the same product.

We reserve the right to withdraw any offers that you may have received in error in the event of any dispute.

Prices & Payment

All prices are correct as they appear on the website. We may change prices from time to time or have offers available for a limited time.

The simplest way of placing an order is via our secure online shop using your credit or debit card or using PayPal.

Descriptions of products

We make every effort to show and describe our products as accurately as possible, however, slight variations may occur.

All quoted weights, dimensions and capacities are for guidance only. Colours of items viewed on a computer monitor can vary from the actual product depending on the calibration and colour settings of individual computer screens.

If you are unsure of your computer’s colour settings, refer to the user manual or seek advice. We cannot accept responsibility for errors resulting from poorly adjusted monitors.

Live Participation Requirement & Nature of Educational Services

At Blossom & Berry, we are a live-led, mentor-supported educational training school. Our programs are intentionally designed to offer ongoing, interactive, human-led instruction and support, delivered in real time by our teaching team.

While pre-recorded materials are provided to support flexible self-study, active live participation is essential to the learning journey and required for certification.

All students are expected to engage in one or more of the following live training components throughout the duration of their course:

• Attendance at live supervision sessions (monthly via Zoom)
• Participation in live masterclasses, Q&A sessions, or business mentoring calls
• Completion of live-marked written coursework and feedback processes
• Attendance at the live two-day practical training (online)
• Active contribution to the student study buddy system
• Engagement with the Blossom & Berry teaching team through clarity calls or other mentoring channels
• Optional in-person community connection at live events held throughout the year

We are committed to fostering real relationships and lifelong learning through consistent, live support. Certification cannot be granted without evidence of live participation and completion of all required coursework.

Privacy Policy

Your privacy and the way in which we deal with personal data is set out in our Data Notice and Policy set out below.

Copyright & Intellectual Property

All rights reserved.

All materials on any medium appearing on  www.blossomandberry.com or sent to you by Blossom & Berry are owned by or licensed to Blossom & Berry.

Use of our materials is by our permission only.  You will not copy or reproduce our materials without our express permission.

You will not hold yourself out as being associated with Blossom & Berry and you will not pass off any materials you create as being from Blossom & Berry.

Nothing in these Terms and Conditions is intended to waive any moral rights, copyright or any other statutory or common law intellectual property right existing for the benefit of Blossom & Berry.

Governance

We will supply the goods to you as per your order, in accordance with these Terms and Conditions.

This website, it's content and any orders placed via the site are governed by and in accordance with English law. By placing an order with Blossom & Berry you hereby agree to submit to the sole jurisdiction of the courts of England and Wales. Blossom & Berry’s liability for any claim howsoever arising shall not exceed the price of the goods supplied by Blossom & Berry to the customer: Blossom & Berry shall not be liable for any consequential customer loss whether this arises from a breach of duty in contract or in any other way.

Your statutory rights are not affected by this statement.

Data Notice

This notice sets out the purposes for which your data will be used by Blossom & Berry.

It applies to all students, customers, clients, suppliers of and volunteers for Blossom & Berry. Its purpose is to ensure that Blossom & Berry complies with the law and with high data protection standards.

In this notice and in the policy below “personal data” means any recorded information which identifies a living individual.

Purposes

Blossom & Berry retains and shares your personal data as set out in the Data  Policy, below.

Blossom & Berry Students, Graduates & Teachers

As a student, you hereby consent to Blossom & Berry processing and retaining your personal data for the purposes of enrolling you and managing you during your course and keeping in touch with you after you have graduated. Students, graduates and teachers also agree that we can process your data to keep you up to date about events and other news and/or to inform you about any special offers from Blossom & Berry. This will also enable us to inform you about any changes in professional practice.

Visitors to our website and customers

Where you have provided your email in relation to creating an account, purchasing a product or signing up to receive a free download of any materials, we will store your email address to send you information about our services to keep you up to date about events and other news and/or to inform you about any special offers from Blossom & Berry. If we are working with a third party to provide you with a product order via drop-ship we will need to share your data with this third party to enable them to fulfil your order.

Signing up for Ella

If you sign up to join our mailing list, you hereby agree to keep you up to date about events and other news and/or to inform you about any special offers from Blossom & Berry.

You can withdraw your consent and request erasure of your data at any time by informing us in writing (however any student withdrawing their consent will not be able to graduate and may not be entitled to a refund of any fees paid or a waiver from any fees due).

Blossom & Berry shall not collect or store your personal data for anything other than the purposes above.

Data Policy

This data protection policy regulates how Blossom & Berry processes and stores personal data of its members.

It applies to all employees, officers, members and volunteers. Its purpose is to ensure that we comply with the law and with high data protection standards.

Blossom & Berry processes, retains and shares personal data of members for the purposes set out in the Data Notice above.

Your data rights

You may request that we provide you with a copy of all personal data that we hold about you. We shall provide a copy of all information in accordance with our legal obligations and we will rectify any incorrect personal data held by us about you upon being notified of any mistakes.

Sharing data with third parties

If we are working with a third party to provide you with a product order via drop-ship we will need to share your data with this third party to enable them to fulfil your order. We also store data in our secure drive on Google and our computer system is backed up by PC world’s Cloud Storage system, Know-How. Where you have consented to join a whats app phone group, your information will be added to a whats app. Where you have requested to join a Facebook group, your information will be held by Facebook.

Review

We shall periodically review the security of our records and processing activities and shall take appropriate steps to ensure the confidentiality, integrity and availability of personal data that we hold.

Withdrawal of Support

For clarity, I thought I would set out the following;

I am here to help you develop your business but as a teacher, you are not able to use our materials and resources to set up a teacher training organisation.

If you want to set up your own training school, you will be asked to leave the collective and return all resources and lifetime access to the course will be revoked. I will no longer be able to offer you mentorship or coaching as part of B & B or my mentorship programs as Gayle Berry

Using the names of my programs directly is not allowed.

Blossom & Berry is built on the values of trust, respect and service and so when I create and share my knowledge and materials I have an expectation that they will not be directly used to create competition. In addition, selling courses or creating a competitive community through networking with teachers in this group in a non-transparent way will also mean you will be asked to leave the collective

Date policy adopted: 21 January 2026