Terms & Conditions, Data Notice & Data Policy
By using our website you have agreed to accept these Terms & Conditions and our Data Notice, managed in accordance with the Data Policy, below
We may make non-material changes to these policies and notices without letting you know, you also agree to check this page for any changes from time to time. You will be invited to agree any material changes to our agreement before thay are effective .
Blossom & Berry is the trading name of the business run by Gayle Berry, of 17 Spindrift Way, Essex, CO7 9GW. Any notice or commuincation to Blossom & Berry should be sent by email to; firstname.lastname@example.org.
Your details will be as per the form that you will send us on enrolment of our courses or on any order for products.
Postage, Packaging and Delivery
Blossom & Berry products are kept on site. Other products ordered from us may be sent to you straight from the manufacturer. In the unlikely event we are out of stock after you have placed your order we will let you know and advise when we can delivery can be made. If you prefer you can ask for a refund (see below).
We aim to dispatch your products within 14 days of the order being received, however we deal with orders as quickly as possible. If there will be a longer delay in processing the order we will contact you. We process orders at 1pm each day.
P&P Costs: UK orders cost £2.99. Contact us for postal rates for Europe and the Rest of the World Europe. We do not ship to the US or UAE.
Valuable items are sent by recorded delivery which will need to be signed for on delivery. If you are out when delivery is attempted you will receive a card asking you to arrange a suitable delivery time, please respond to this promptly. If you need your purchases urgently we can usually offer an express delivery service. Please email us for details.
If your order containts products that are sent directly from the producer, you may recieve two or more parcels. Return details for products sent directly from a producer will be sent with these parcels and will differ from the details in relation to Blossom & Berry products.
Prices & Payment
All prices are correct as they appear on the website. We may change prices from time to time or have offers available for a limited time.
The most simple way of placing an order is via our secure online shop using your credit or debit card, or using Paypal.
Paying by cheque; at the checkout you can also choose to ‘pay by invoice’ – this allows you to pay by cheque. You will be sent a sales invoice, which should be printed and sent with your cheque payable to Blossom & Berry. Please write your name and address on the back of your cheque and we will dispatch your items as soon as your cheque has cleared.
If we have agreed that you can pay for any products or services by installment, you agree that in the event that you do not complete the payments, or if an installment is late, Blossom & Berry can demand payment of the outstanding balance which will become payable as a debt and/or require you to return all materials supplied. In the event that we demand the return of any materials supplied, you hereby agree that you will not make any copy of the materials or make use of any copies or other materials derived from those being returned.
No course certificate will be provided (if otherwise appropriate) if there are any outstanding fees due to Blossom & Berry in relation to that course or program.
We reserve the right to remove you from any Blossom & Berry social media group or to suspend commuincaiton with you while any money is outstanding and/or to send details of any debts to a factoring or other debt collecting agency.
Descriptions of products
We make every effort to show and describe our products as accurately as possible, however, slight variations may occur.
All quoted weights, dimensions and capacities are for guidance only. Colours of items viewed on a computer monitor can vary from the actual product depending on the calibration and colour settings of individual computer screens.
If you are unsure of your computer’s colour settings, refer to the user manual or seek advice. We cannot accept responsibility for errors resulting from poorly adjusted monitors.
Packaging may vary from that shown (where applicable). The Blossom & Berry Baby Massage Mat is a unique and handmade product and therefore there may be minor variations in colour, size and print due to the manufacturing processes.
Returns, Refunds & Exchanges
If for any reason you are not happy with your purchase you are entitled to request a full or partial refund provided this is done within 10 working days of receipt of goods. You must return the goods in perfect, saleable condition, in the original packing where applicable.
No refund is available in respect of any on-line course after any course materials have been sent to you from Blossom & Berry at the email address provided (whether or not the entire course materials have been sent).
If you are unable to attend an “in person” course, it is at the discretion of Blossom & Berry to make a full or partial refund or to transfer you to another course.
Refunds will only be made to the same card used to make the purchase.
Refunds will only cover the price charged for the goods. Postage and packing charges are not refundable, unless the order has not been despatched. When returning goods we suggest you get proof of posting, which is free from any UK post office. Refunds for returned goods will be made as soon as possible following safe arrival and within. no more than 7 working days. Due to the nature of the product we do not accept refunds on oils.
Should you wish to exchange a product you must first return it to us in saleable condition, as with a return. Unless to replace a damaged product we may ask you to pay additional postage costs.
Please contact us regarding any product you wish to return email@example.com
Your privacy and the way with which we deal with personal data is set out in our Data Notice and Policy set out below.
Copyright & Intellectual Property
All rights reserved.
All materials on any medial appearing on www.blossomandberry.com or sent to you by Blossom & Berry are owned by or licensed to Blossom & Berry.
Use of our materials is by our permission only. You will not copy or reproduce our materials without our express permission.
You will not hold yourself out as being associated with Blossom & Berry and you will not pass off any materials you create as being from Blossom & Berry.
Nothing in these Terms and Conditions is intented to waive any moral rights, copyright or any other statutory or common law intellectual property right existing for the benefit of Blossom & Berry.
We will supply the goods to you as per your order, in accordance these Terms and Conditions.
This website, its content and any orders placed via the site are governed by and in accordance with English law. By placing an order with Blossom & Berry you hereby agree to submit to the sole jurisdiction of the courts of England and Wales. Blossom & Berry’s liability for any claim howsoever arising shall not exceed the price of the goods supplied by Blossom & Berry to the customer: Blossom & Berry shall not be liable for any consequential customer loss whether this arises from a breach of duty in contract or in any other way.
Your statutory rights are not affected by this statement.
This notice sets out the purposes for which your data will be used by Blossom & Berry.
It applies to all students, customers, clients, suppliers of and volunteers for Blossom & Berry. Its purpose is to ensure that Blossom & Berry complies with the law and with high data protection standards.
In this notice and in the policy below “personal data” means any recorded information which identifies a living individual.
Blossom & Berry retains and shares your personal data as set out in the Data Policy, below.
Blossom & Berry Students, Graduates & Teachers
As a student, you hereby consent to Blossom & Berry processing and retaining your personal data for the purposes of enrolling you and managing you during your course and keeping in touch with you after you have graduated. Students, graduates and teachers also agree that we can process your data to keep you up to date about events and other news and/or to inform you about any special offers from Blossom & Berry. This will also enable us to inform you about any changes in professional practice.
Visitors to our website and customers
Where you have provided your email in relation to creating an account, purchasing a product or signing up to receive a free download of any materials, we will store your email address to send you information about our services to keep you up to date about events and other news and/or to inform you about any special offers from Blossom & Berry. If we are working with a third party to provide you with a product order via drop-ship we will need to share your data with this third party to enable them to fulfil your order.
Signing up for mailchimp
If you sign up to join our mailchimp, you hereby agree to keep you up to date about events and other news and/or to inform you about any special offers from Blossom & Berry.
You can withdraw your consent and request erasure of your data at any time by informing us in writing (however any student withdrawing their consent will not be able to graduate and may not be entitled to a refund of any fees paid or a waiver from any fees due).
Blossom & Berry shall not collect or store your personal data for anything other than the purposes above.
This data protection policy regulates how Blossom & Berry processes and stores personal data of its members.
It applies to all employees, officers, members and volunteers. Its purpose is to ensure that the we complies with the law and with high data protection standards.
Blossom & Berry processes, retains and shares personal data of members for the purposes set out in the Data Notice above.
Your data rights
You may request that we provide you with a copy of all personal data that the we hold about you. We shall provide a copy of all information in accordance with our legal obligations and we will rectify any incorrect personal data held by us about you upon being notified of any mistakes.
Sharing data with third parties
If we are working with a third party to provide you with a product order via drop-ship we will need to share your data with this third party to enable them to fulfil your order. We also store data in our secure drive on Google and our computer system is backed up by PC world’s Cloud Storage system, Know How. Where you have consented to join a whats app phone group, your information will be added to a whats app. Where you have requested to join a facebook group, your information will be held by Facebook.
We shall periodically review the security of our records and processing activities and shall take appropriate steps to ensure the confidentiality, integrity and availability of personal data that we holds.
Date policy adopted: 26 March 2018